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What to Expect

White puppy

In your search for a veterinary facility, we believe you should expect high quality care as well as great service. Our goal has been to assemble a veterinary health care team committed to providing exceptional client service and veterinary health care. Our commitment to you is to continue to offer our world class service and a state of the art veterinary facility.

Your pet's annual vet check-up will include a total physical exam, with a thorough investigation of your pet's head, body and tail, and all his assorted cavities. We will review any concerns you may have, perform any recommended testing and vaccinations that you allow and discuss any abnormalities that are found. We recommend that all of our patients have a yearly fecal screening to ensure he/she is not harboring any parasites that could cause health problems. Some of the most common parasites we find are contagious to people so this testing is important for the health of your pet but also yours and those of your family members. We recommend that all new felines be tested for Feline Leukemia Viruse (FeLV)and Feline Immunodeficieny Virus (FIV) to ensure the status of this patient is known and to ensure we prevent transmission to other feline pets. We recommend yearly heartworm/tick screening for all of our canine patients. This test has been invaluable in detecting life-threatening diseases, takes only a few drops of blood and minutes to run. In addition to these tests our veterinarians may recommend others depending on your pet's age, symptoms you have observed or findings on your pet's annual exam.

It's a good idea to keep an accurate medical diary not only of the procedures and vaccinations your pet receives at the vet, but also of notes on things like your pet's elimination habits and any physical changes or unusual occurrences. Keep track of small shifts in your pet's behavior, including urinary marking habits and mood swings, along with diet and routine modifications. Take this notebook when you visit us so we will have a complete history to review. These seemingly unrelated occurrences may help explain results of your pet's medical tests.

It's important for our veterinarians to be calm, compassionate and willing to explain all the procedures your pet undergoes. Dr. Sara and Dr. Shoey both have decades of experience and are both well qualified to offer your pet(s) high-quality health care. Dr. Sara performs routine surgical procedures including spays, neuters, mass removals, dental cleanings (with or without extractions), cystotomies (bladder stone removal), foreign body removals and more. If your pet warrants any of these surgeries take comfort in knowing we have well qualified nursing staff in addition to Dr. Sara. In effort to make all of our surgeries as safe as possible we require pre-surgical bloodwork, mandate IV fluid therapy and use of an endotracheal tube on almost of our surgery patients and monitor all of our surgery patients very closely during the procedures. This monitoring inlcudes ekg, blood pressure and temperature. If one of our veterinarians are concerned that a surgical patient is high-risk, we may recommend x-rays or an ultrasound before scheduling the procedure. We work with a traveling ultrasonographer and group of specialized veterinarians that review the ultrasound should you pet need this extra evaluation.  

All of our surgery patients MUST have a physical exam and the pre-surgical bloodwork within 2 months of the procedure.

Dr. Sara or Dr. Shoey may refer you to a specialty veterinarian who has completed advanced studies in specialties such as internal medicine, surgery, and emergency care, if your pet must undergo a procedure that requires more precise knowledge and experience.

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Office Hours

Our Regular Schedule

Dillsburg Office


7:30 am-8:00 pm


7:30 am-7:00 pm


7:30 am-7:00 pm


7:30 am-7:00 pm


7:30 am-6:00 pm


8:00 am-5:00 pm